When You Have to Just Say ‘No’

When You Have to Just Say ‘No’

Saying ‘no’ to a colleague, boss or customer can be difficult. It can also build trust and strengthen your business (and personal) relationships. How? What’s more important than the words you use is the intention behind them. Try these problem-solving tips the...
Are you an expert or a visionary?

Are you an expert or a visionary?

Functional experts are often promoted into bigger and bigger roles without preparation for the adjustments they need to make to truly lead. Essential to bridging the gap from technician to leader is building and sharing a vision that stirs employees’ passion and...