Thank You: Why These Are Two of the Most Powerful Words

Thank You: Why These Are Two of the Most Powerful Words

Google “gratitude in business” and you’ll wind up with thousands of results. And not just because it’s November – a month in which the topic is top of mind for Americans preparing to celebrate the Thanksgiving holiday. It’s because, as it turns out, gratitude is good...
Build Trust by Staying Ahead of Visible Signs

Build Trust by Staying Ahead of Visible Signs

People notice visible signs before you “officially” tell them anything. These signs constitute anything out of the ordinary, everyday experience, including: Frequent closed-door meetings in an environment where doors are almost always open Unannounced visits by...
5 Keys to Success for New Leaders

5 Keys to Success for New Leaders

Taking on a new executive ‪leadership role can be challenging. Whether you’re new to the organization or the position, it’s important to build trusting relationships from the start. These five keys will help you engage your team and employees, and set the...
When You Have to Just Say ‘No’

When You Have to Just Say ‘No’

Saying ‘no’ to a colleague, boss or customer can be difficult. It can also build trust and strengthen your business (and personal) relationships. How? What’s more important than the words you use is the intention behind them. Try these problem-solving tips the...