The Ultimate Balancing Act

The Ultimate Balancing Act

Messages about cost out and growth may seem contradictory. They’re really not – if the company and its leaders are extremely clear in communicating the direction and they see the link in freeing up resources from one area in the company in order to fund growth...
Can you hear me?

Can you hear me?

For many U.S. voters, today (Inauguration Day) is a day of reckoning. Depending on your perspective, it’s the day you’ve been longing for or the day you’ve been dreading. If there is one thing to be learned from this past U.S. Presidential election, it is this: As a...
Asking Questions Shouldn’t Be Scary

Asking Questions Shouldn’t Be Scary

What is it that employees want from their managers? Simply put – timely, respectful and relevant communication. And even more precisely, the April 2015 Gallup study finds that employees want to know that they can approach their manager with “any type of question,”...
Get Comfortable with the Unknown

Get Comfortable with the Unknown

As a leader, you may not have all the answers. That’s okay. Leadership is about building a vision, informing employees and simplifying so people know what to do. Leaders create clarity out of ambiguity, simplify the complex, convert challenges into opportunities, and...
5 tips to build effective virtual communities

5 tips to build effective virtual communities

Corporate communications is no longer just about talking TO employees. It’s also about building internal digital communities that facilitate communication AMONG those employees. In today’s world, we have to be able to foster and maintain effective virtual...

6 Tips for Offering Constructive Feedback

Feedback is a blessing. Consider this: When you’re shopping for that perfect dress or suit, you have to stand in front of a mirror that reflects at three angles in order to see the whole picture. In our day-to-day lives, we normally only see the mirror that’s straight...
What to Do If Your CEO Suddenly Dies

What to Do If Your CEO Suddenly Dies

Beth Swanson and I teamed up to write a piece called, “What to Do If Your CEO Suddenly Dies” – featured in Ragan’s PR Daily. Generated by the sudden death of SurveryMonkey’s CEO, this is a timely and sensitive article on what to do in the...